Make A Claim

We're here to take the hassle out of claiming

Whatever’s happened, we’re here to help. It’s part of our service to make sure that your claim is dealt with as quickly as possible and without hassle.

Having the right cover makes all the difference if you need to make a claim. If that time comes, you can rest assured that we’ll handle it all for you. It’s all part of the Shield Total Insurance service.

We understand that making a claim can be stressful and time consuming – that’s why we’ll take care of it for you! We'll guide you through the process, explaining what will happen, but more than that, we’ll handle the paperwork and speak to the insurers for you, to get matters resolved, so you can continue with your life as before. Read more about Our Claims Promise here.

Vulnerable Clients

At Shield Total Insurance, we are committed to providing quality products and services for all our clients. We work in an open and responsible way that builds the trust and respect of those we value and aim to ensure that everyone is provided with good product and service choices and communicated with in a way that best suits that individual. Ultimately, we always want you to make good buying decisions and have a positive experience when dealing with us. Find out more about Vulnerable Clients here.

How to start your claim

Whatever type of claim you need to make, we are here to help. Contact us on 0800 393 966 the first chance you get, and we will make sure your claim is dealt with quickly and efficiently.

If you are hard of hearing or require additional support in any way please email us at client.support@howdeninsurance.co.uk