Make A Claim

Should you need to make a claim on your Shield Total Insurance policy, please ensure that you let us know as soon as possible. As one of the UK’s leading outdoor leisure insurance specialists, we offer a range of flexible policy options from a panel of major insurers. To enable our friendly claims advisors to process your claim as quickly as possible, please refer to your policy documents to confirm the name of your insurer, the policy reference number and details of the level of insurance cover provided.


Touring Caravan Insurance

Motorhome Insurance

Static Caravan Insurance

Camping Insurance

Car Insurance

Folding Caravan Insurance

Home Insurance

Park Home Insurance

Trailer Insurance

Trailer Tent Insurance

General Claims Advice

  • You must report to your insurer any loss, damage, incident or claim or any occurrence likely to give rise to a claim and of the institution of any proceedings being brought against you, as soon as reasonably possible.
  • You must, in the event of theft or other malicious incident give immediate notice of loss to the Police (who usually will provide a report or reference number).
  • You must send copies of every letter, writ or document to your insurer immediately upon receipt.
  • You or any person claiming coverage must give all information and assistance to the insurer and not negotiate, pay, settle, admit or repudiate any claim without the insurer’s written consent.