Shield Total Insurance Receives 2019 Feefo Award

Written by Stuart Craig on 13th February 2019

We are delighted to have won the Feefo Gold Trusted Service award for the third consecutive year.

An independent seal of excellence that recognises businesses for delivering exceptional experiences, Trusted Service is only awarded to businesses that use the Feefo platform to collect genuine reviews and insights. Those that meet the high standard, based on the number of reviews they have collected, and their average rating, receive the award. A badge of honour, this accreditation remains unique, as it is based purely on the interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service.

With regards to what this means for our customers in 2019, it again reinforces our dedication to delivering outstanding customer service. This proudly sits alongside our Defaqto 5 Star Rating and our ServiceMark Accreditation from the Institute of Customer Service.

Everyone here at Shield Total Insurance would like to thank our customers for taking the time to provide their open and honest opinions. You can read our reviews here.

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