Motorhome Insurance policy administration FAQs
Can I get a duplicate copy of my insurance certificate? Is there a charge for this?
Yes. We charge a £20 administration charge.
How do I add a driver?
Please call out Customer Contact Centre on 0800 393 966.
Does the price of my motorhome insurance include motor legal expenses cover?
Yes, our Motor Legal Expenses optional extra provides £50,000 of legal expenses cover.
If you are the innocent party in an accident involving your motorhome, you have a legal right to claim your uninsured losses from the person who caused the accident. (Legal Expenses cover protects your legal rights and helps you recover losses that may not be covered by your motorhome insurance policy such as the policy excess(s), hire of a motorhome etc.)
Do you have only one underwriter?
We currently use two established and respected motor insurance underwriters:
Equity Red Star – the UK’s 6th largest motor insurer who has been providing insurance products for more than 60 years.
Ageas – the UK's 2nd largest motor and motorcycle insurer.
Latest Information20 essential caravan accessories
Making sure you have all the essential accessories will...
Our caravan tips section offers practical advice and useful...
Preparing your caravan for winter is essential to help ensure...
In our latest caravan advice video we explain why it is essential...
How do you check just how secure a caravan storage location...
You have just bought your ideal touring caravan and now need...